Early churn is often overlooked but can heavily impact your bottom line. The 30-Day Early Cancellations Analysis dashboard helps you uncover hidden early cancellations that traditional metrics miss, revealing crucial insights to improve customer retention.
Spot Hidden Churn: Uncover cancellations within the first 30 days—something standard MRR calculations might miss.
Understand Customer Behavior: Track why customers churn early to fine-tune your retention strategies.
Measure Sales Performance: Identify how much MRR was lost by each sales rep to pinpoint improvement areas.
Market Segmentation Insights: Get detailed analysis by currency, company size, and plan to address specific challenges.
Visibility Into Unaccounted Revenue: Get insight into lost revenue that wasn't included in previous churn calculations.
Customer Insights: Identify and analyze the top customers who churn early.
Sales Rep Evaluation: Track MRR lost by each sales rep to help with performance review and training.
Financial Segmentation by Currency: Understand how churn affects your MRR across different currencies.
Company Size Analysis: Segment churn data by company size to uncover trends based on customer types.
Plan-Specific Churn: Identify which plans contribute most to early churn to optimize your offerings.
Churn Amount: Track the total dollar amount lost from early cancellations.
Churn Rate: See how much of your customer base cancels within the first 30 days.
Revenue Impact: Measure the monthly MRR lost due to early churn.
Sales Rep Performance: Track cancellations linked to each sales rep to identify performance gaps.
Plan Contribution to Churn: Identify which pricing plans are most impacted by early churn.
