Not all customers are equally valuable! So how do you know where to focus? Gain a better understanding of your customer base through our Superjoin Score. Use our 'Know Your Valuable Customers' Dashboard to identify top-tier accounts using a unique scoring system that combines MRR, loyalty, and engagement metrics specifically tailored for SaaS businesses.
Find Your Top-Tier Customers – Identify high-value accounts based on revenue, loyalty, and engagement.
Maximize Retention – Focus on customers most likely to stick around and drive long-term revenue.
Uncover Revenue Opportunities – Spot key accounts for upsells, cross-sells, and expansion.
Track Customer Engagement – See how deeply customers interact with your product and add-ons.
Make Data-Driven Decisions – Use real-time insights to refine sales, marketing, and customer success strategies.
Save Time with Automation – Stop manually tracking customer value—get live Chargebee data in one place.
Most Valuable Customers List – Identify the Top 10 customers ranked by MRR, loyalty, and engagement.
Financial Impact Analysis – See how much revenue your top customers contribute to MRR.
Customer Lifetime Value (CLV) Breakdown – Track long-term revenue potential by customer segment.
Engagement & Product Usage Insights – Analyze add-on adoption, license purchases, and overall customer activity.
Retention & Churn Risk Indicators – Spot early warning signs for customers at risk of leaving.
Customizable Dashboard – Adjust filters to focus on the customer data that matters most.
Top 10 Most Valuable Customers – Ranked by MRR, loyalty, and engagement.
MRR Contribution by Customer – See the revenue impact of your most important accounts.
Lifetime Value (CLV) & Customer Age – Understand long-term customer relationships.
Engagement Depth – Track add-on adoption, plan ratios, and product usage.
Upsell & Cross-Sell Potential – Identify customers with room for expansion.
Retention vs. Churn Risks – Focus on keeping your highest-value customers happy.
