Glossary
Glossary
Glossary
Customer Health Score
Customer Health Score
Definition
A metric that indicates the overall health and satisfaction of a customer relationship, often based on usage data, feedback, and support interactions. It helps predict customer retention and identify at-risk accounts.
A metric that indicates the overall health and satisfaction of a customer relationship, often based on usage data, feedback, and support interactions. It helps predict customer retention and identify at-risk accounts.
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