Glossary
Glossary
Glossary
Net Dollar Retention
Net Dollar Retention
Definition
Measures the revenue retained from existing customers over a period, including expansions, contractions, and churn. It is calculated by dividing the ending revenue by the starting revenue, then multiplying by 100. High net dollar retention indicates strong customer loyalty and effective upselling strategies.
Measures the revenue retained from existing customers over a period, including expansions, contractions, and churn. It is calculated by dividing the ending revenue by the starting revenue, then multiplying by 100. High net dollar retention indicates strong customer loyalty and effective upselling strategies.
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