Glossary
Glossary
Glossary
Net Revenue Churn
Net Revenue Churn
Definition
Measures the percentage of revenue lost from existing customers due to downgrades or cancellations, offset by revenue gained from upgrades and expansions. It is calculated by subtracting expansion revenue from lost revenue, then dividing by total revenue at the start of the period.
Measures the percentage of revenue lost from existing customers due to downgrades or cancellations, offset by revenue gained from upgrades and expansions. It is calculated by subtracting expansion revenue from lost revenue, then dividing by total revenue at the start of the period.
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